Mandatory Health Insurance
All international students (F-1 or J-1 visa holders and J-1 dependents) must have adequate health insurance while enrolled at the University of Southern Indiana. The University health insurance program offers comprehensive coverage designed for international students, at an affordable cost and is renewable each term. Exchange students or other international students who only enroll for one semester can purchase coverage for that period of time. If you remain in the U.S. during the summer, whether or not you are enrolled in classes, health insurance is required. Estimated costs of USI’s health insurance program and minimum coverage requirements are subject to change.
Exchange programs funded through the US Department of State provide comprehensive health insurance for the duration of the student exchange, either through a third party provider or through our University insurance program. Participants of the International Student Exchange Program (ISEP) are required to enroll in the ISEP health insurance program in order to finalize their placement at USI.
Participants of a direct exchange program are required to enroll in USI health insurance program in order to finalize enrollment at USI.
Access Your Health Insurance Card and Plan Details
Register on the GeoBlue mobile app or Member Hub to access important plan information, submit and track your claims, obtain electronic ID card every semester and summer, and access global health and safety tools including medical translations, drug equivalents and news and safety information.
To register, download the GeoBlue mobile app from the Apple or Google Play app stores or visit the Member Hub on www.geobluestudents.com.
As students of USI once we submit your name to the health insurance company, you will receive a unique code called: Certificate Number/Group Access Code from the GeoBlue in your USI email. You will use this code to create your profile and create your password. Your USI email will be your username. After you register you can use your log in information for both the website and app.
You will need to show your health insurance card at all medical appointments. The portal also lets you see what is covered by your plan and also gives options for additional benefits if you want to add coverage at a cost (examples: dental, insurance for dependents, etc.).
Claim Submission
If you need to submit a claim for reimbursement, you have the following options:
eClaims
The quickest most convenient way to submit your claims is through the GeoBlue mobile app or Member Hub. Under “Claims” you can chose to submit a claim through “File an eClaim” or “View My Claims” to see saved claims.
Email and Fax
If you prefer to submit a claim via email or fax, a printable claim form and detailed instructions are available in the Member Hub on www.geobluestudents.com. Visit the “How to File a Claim” section of the Member Hub and click “How do you file a claim with GeoBlue?” to download the appropriate claim form.
Email: claims@geo-blue.com
Fax: 1-610-482-9623
Postal Mail
If you prefer to submit a claim via postal mail, a printable claim form and detailed instructions are available in the Member Hub on www.geobluestudents.com. Visit the “How to File a Claim” section of the Member Hub and click “How do you file a claim with GeoBlue?” to download the appropriate claim form. Mail to: GeoBlue, P.O. Box 21974
USI Healthcare Facilities
The USI Deaconess Clinic, located on the top floor of the Fitness Center in FC 363, provides many services, including:
- Acute, minor care
- Women's health
- Administration of immunizations/injections
- Flu and allergy shots
- Pregnancy tests
- Laboratory testing
- Physicals
- Prescriptions
- Diagnosis and treatment of sexually-transmitted diseases
- Medical procedures performed in the office
The USI Deaconess Clinic is open Monday through Friday. Office hours are 8 a.m. - 4:30 p.m. during the academic year and 9 a.m. to 3 p.m. during the summer. Call 812-465-1250 for more information during business hours. It is always a good idea to call for an appointment before you go to the health clinic, but it's not necessary. You can also save time by reserving your spot online before you go.
Dental cleanings, radiographs and sealants are provided by students of the University of Southern Indiana dental hygiene program at the Dental Clinic. The clinic is open to all members of the public. Services are provided at a low cost. Call 812-464-1706 or visit the website for fees, appointment times and other information.
Finding a Doctor or Hospital in Your Network
There are two hospitals in Evansville: Ascension St. Vincent and Deaconess. It is important to check with your insurance provider to see which hospital and which doctors are in your network. If you go to a doctor who is not in your network, you may have to pay a substantial portion of the bill before your health insurance covers the remaining portion. Please email intlprog@usi.edu or call 812-465-1248 if you have any questions regarding health insurance.
If you have GeoBlue Insurance, you are in the Deaconess network. The health clinic on campus is part of Deaconess Hospital.
Visit the GeoBlue website https://members.geobluestudents.com/Account/Login to find a doctor or medical facility in your network.
Visiting the Emergency Room
Most insurance companies will charge you more if you go to the hospital emergency room and your problem was not considered an emergency or you were not admitted to the hospital. These are all valid reasons to go to the Emergency Room:
- Loss of consciousness
- Intolerable and uncontrollable pain
- Severe shortness of breath
- Chest pain
- Uncontrollable bleeding
- Poisoning
(Note: If possible, call the Indiana Poison Center at 1-800-222-1222 first and ask for immediate home-treatment advice.) - A major injury, such as head injury
- Severe or worsening reaction to an insect bite or sting, or a medication, especially if breathing is difficult
Problems that DO NOT require a visit to the emergency room:
- Earache
- Minor laceration (cut), where bleeding is controlled
- Minor dog bite, where bleeding is controlled
- Possible broken bone (If bone is showing or if limb is deformed, go directly to the Emergency Room.)
- Possible strain
- A blistered sunburn, or minor blistered cooking burn
- Bee or insect sting, or delayed swelling (If there is breathing difficulty, go directly to the Emergency Room.)
- Rash
- Fever (If there is a convulsion, go directly to the Emergency Room.)
- Sexually transmitted disease (STD)
- Colds or cough, sore throat or flu