Miller tapped as USI Vice President for Strategic Enrollment Management

Troy Miller has been named Vice President for Strategic Enrollment Management (VPSEM) at the University of Southern Indiana. He will start work for the University this spring and will arrive on campus April 3. Miller will report to Dr. Ronald S. Rochon, USI President, and join the President’s Cabinet.

As VPSEM, Miller will provide strategic leadership for the Offices of Undergraduate Admissions, Student Financial Assistance, New Student and Transitional Programs, and University Division, which includes five academic-based, first-year advising centers, Academic Skills, Career Counseling and Student Support Services. He will also lead a Strategic Enrollment Management Council, which includes representatives from units across the University and will work effectively with the School of Graduate Studies, University Marketing and Communication, the Academic Deans, Information Technology and other University partners. In this role, Miller will lead the creation and implementation of a data-driven, student-centered strategic enrollment management plan for the University.

"Enrollment management has become a complex, layered system on which we must have a strong grip to thrive in the current state of higher education,” says Rochon. “A critical pillar of our strategic plan is increasing enrollment and retention, and I am confident Troy will serve as a central leader in our development of innovative ways to recruit and retain students who will—and do—call USI home.”

Most recently, Miller served as the Vice President for Enrollment Management and Intercollegiate Athletics at Chestnut Hill College (CHC) in Philadelphia, Pennsylvania, a private Catholic college founded by the Sisters of Saint Joseph.

“I could not be more excited to join the University of Southern Indiana family,” Miller says. “I look forward to working collaboratively with the campus community to expand upon the exemplary work already undertaken to move the University forward. I am grateful to President Rochon and the search committee for the opportunity to provide my energy, passion and vision in the service of students and the creative and talented team of colleagues at the University.”

Before joining CHC, Miller served as the Associate Vice Provost and Director of Admissions at the University at Buffalo, a research and Association of American Universities institution with an approximate enrollment of 32,000 students. He also served as the Chief Enrollment Officer at two HBCUs within the University System of Maryland, as Assistant Vice President for Enrollment Management at Bowie State University and as Associate Vice President for Enrollment Management at Coppin State University.

Over his career, he has been a collaborative leader responsible for providing executive leadership and definition and organization to the enrollment management division. Additionally, Miller has overseen various units, including recruitment, admissions, financial aid, registrar, communication/marketing, graduate recruitment, international recruitment, student retention, data/reporting, TRIO and Title III activities.

At several institutions, he was instrumental in developing new pipelines of freshman, transfer and graduate students via external agreements, new markets, and strategies to attract increasing inquiries, applications and enrollments.

Miller earned his bachelor’s degree in business administration/management at Elizabeth City State University and a master’s degree in human resource management and labor relations from New York Institute of Technology. He is currently pursuing his doctoral degree in higher education (EdD) at Morgan State University and is a military combat veteran, having served in the United States Army.