University of Southern Indiana
Problem solving on a chalk board

Problem Solving and Decision Making Certificate

NEW

Problem solving and decision making are critical skills for employees in today’s workplace. The rapid pace of changes has placed a greater emphasis on the need to approach problems quickly while considering alternative options before making a decision. This newly developed certificate program enables learners to increase the speed and quality of decisions made to solve problems their teams encounter in the workplace.

*This course addresses the following soft skills: problem solving, decision making, confidence, leadership, ability to obtain and process information, planning, organizing and prioritizing, interpersonal relationship skills.

*The list of competencies was compiled and adapted from surveys administered by Indeed.com, Monster.com, Forbes and Business Daily News.

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