University of Southern Indiana

Simplex Creative Problem Solving-Level I and II

Simplex is a creative problem solving process that is used to identify solutions to complex problems. Many of the problems we encounter are fuzzy situations, meaning that they are ambiguous, unstructured, and do not have a clear solution. The Simplex process provides a systematic approach for problem solving that encourages innovation and creativity through critical thinking.

Simplex takes participants through 8 steps from problem finding to action, by applying creative thinking skills of diverging, converging and deferral of judgment. 

Step 1-Problem Finding
Step 2-Fact Finding
Step 3-Problem Definition
Step 4-Idea Finding
Step 5-Evaluation and Selection
Step 6-Action Planning
Step 7-Gaining Acceptance
Step 8-Action

By the end of Level I, participants will be able to:

  • Recognize the value of creativity and its relationship to individual, team and organizational effectiveness
  • Display tolerance for ambiguity and unstructured problems
  • Demonstrate receptiveness to the ideas of others and appreciation for varied perspectives and problem solving styles
  • Identify the steps in the Simplex process and the skills used by facilitators and participants to effectively navigate each step
  • Apply the Simplex skills and processes to a situation and work with a team to identify an innovative solution

By the end of Level II, participants will be able to:

*Please note, completion of Level I is a prerequisite of enrolling in Level II

  • Find and solve real fuzzy situations using the Simplex skills and process
  • Coach and facilitate small groups, teams and individuals through the Simplex process
  • Conduct a pre-consultation to plan an effective meeting
  • Facilitate a problem-solving meeting to clearly define problems, produce innovative ideas, develop a clear action plan and create a strategy for gaining acceptance
  • Debrief a meeting to help participants learn how to improve future meetings

Contact Paula Nurrenbern, manager, customized solutions at 812-461-5425 or, for a needs assessment to see how our programs can meet the training needs of your company or organization.  

Contact Paula Nurrenbern


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