High-performing organizations empower employees to take ownership, foster accountability and demonstrate high levels of trust between all levels of the organization. Ownership is about taking initiative and doing the right thing for the business. It’s about taking responsibility for results and not assuming it is someone else’s responsibility – and not about blaming others for your mistakes. Accountability is about follow through and making sure you do what you said you would do. It’s recognizing that other team members are dependent on the results of your work. It’s about open communication to keep team members informed on the status of your commitments because you understand that the results of your work can have a direct impact on their ability to meet their own commitments. When team members consistently demonstrate ownership and accountability, trust is formed.
Accountability should be an integral part of your employees’ normal way of operating. Leadership should talk about it, share ideas, come to a common consensus about what accountability means in the workplace, and then use that as a foundation that everyone works from as they make accountability a goal through the organization. This four-hour interactive workshop teaches the Accountability model and practices how to apply it in the workplace.
Contact Paula Nurrenbern, manager, customized solutions at 812-461-5425 or firstname.lastname@example.org, for a needs assessment to see how our programs can meet the training needs of your company or organization.
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