University of Southern Indiana

Frequently Asked Questions

Do freshman sign up for a Virtual Advising and Registration date or complete the Personalized Enrollment Form received by email?

What do I do if I'm a freshman and have lost my email with my Personalized Enrollment Form?

I have completed the Freshman Personalized Enrollment Form. When will I hear from an advisor?

I'm a freshman and have done advising. What else do I need to do for orientation? 

Do all students need to reschedule orientation? 

What if I forgot my username and password? 

Who do I contact to schedule my advising appointment and who is my advisor?

Do I need to complete placement testing prior to registering for orientation?

How do I complete my placement testing prior to my virtual advising and registration appointment?

I'm living in University housing in the fall, does this change my Housing contract and meal plan?

When will I get my Eagle Access Card student ID?

Can I still come to campus?

What if I made hotel accommodations for a March orientation session?

What if my parents and guests are no longer able to attend?

Is the Facebook Live event still happening?

How does this impact my financial aid or paying my tuition bill?

I am scheduled for orientation in April or this summer, do I need to reschedule?

What is the cost for orientation?

Do freshman sign up for a Virtual Advising and Registration date or complete the Personalized Enrollment Form received by email?

Freshman students should complete the Personalized Enrollment Form they received by email. If you have already signed up for a Virtual Advising and Registration date you don't need to do anything. 

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What do I do if I'm a freshman and have lost my email with my Personalized Enrollment Form? 

If you cannot locate your email, complete this form to begin the enrollment process.

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I have completed the Freshman Personalized Enrollment Form. When will I hear from an advisor? 

An advisor should be reaching out to you within 48 business hours. If you don't receive anything, please contact your advising center.

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I'm a freshman and have done advising. What else do I need to do for orientation? 

You will need to complete the New Student Online Orientation and participate in Virtual Orientation Zoom Meetings and Programs

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Do all students need to reschedule orientation?

Students do not need to reschedule their orientation session due to COVID-19. Your orientation date will be your virtual advising and registration date. 

If you need to reschedule, follow these steps. 

1. Go to my.USI.edu. (You can also access myUSI from the USI Home Page (usi.edu). 

2. Log in with your myUSI username and password.

3. Click on the Screaming Eagles Orientation icon under Eagle Apps. 

4. Go to the "Dates" section and selecting a new date.

5. Going to the "Student Information" section, and reviewing and confirming personal information and college major.

6. If other changes are needed, click on the appropriate section to make changes.

7. Make sure to click "Submit" at the bottom.

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What if I forgot my username and password?

Go to my.USI.edu and click on the tab for Forgot Username and Forgot Password. If you need further assistance, contact the IT Help Desk at IT@usi.edu or 812-465-1080. 

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Who do I contact to schedule my advising appointment and who is my advisor?

Students will be contacted the week prior to their session by the advising center for their intended major with a virtual advising appointment to develop a schedule for their fall 2020 classes. Check your USI email. If you don't hear anything, feel free to contact them.

To Connect with Advising Centers:  

Please email your advising center with questions or call and leave a voicemail. A staff member will respond in one business day. If you are unsure of your advising center, check here 

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Do I need to complete placement testing prior to registering for orientation? 

No, you do not need to have your placement testing done prior to registering for orientation. We do ask that you complete your placement testing prior to your virtual advising and registration appointment. 

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How do I complete my placement testing prior to my virtual advising and registration appointment?

No on-site placement testing will be conducted until the University offices resume normal operations. If a student has a virtual advising and registration appointment before we return to normal operations and feels they need to take a placement test will have the option of using a virtual remote proctor. Visit Placement Testing web page or contact Academic Skills for details by emailing  or by calling and leaving a voicemail at (812) 464-1743.

For foreign language placement tests, the student will work with their academic advisor to best determine what language to take. Changes to level of course can be made once classes begin as well. 

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I'm living in University housing in the fall, does this change my Housing contract and meal plan?

Rescheduling your orientation session does not change your Housing contract or meal plan. If you have questions about your Housing and Residence Life contract or meal plan, please contact Housing directly at 812-468-2000 or

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When will I get my Eagle Access Card student ID?

We are working on this and will update you when we have details. 

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Can I still come to campus?

Please know that the offices of Student Development Programs and Admissions are working remotely until July 6, 2020. The campus property is only accessible by authorized personnel. The college welcomes  prospective students and their families  to  engage with us virtually.  Available options are listed below, and we encourage students and their families to take advantage of these opportunities. 

To Connect with Admissions:  

To Connect with Student Development Programs (Orientation):  

  • Online chat will be available every day from 8 a.m.-4:30 p.m. Look for the “How Can We Help?” chat feature on the Orientation webpage
  • Email questions to orientation@usi.edu 
  • Call 812-465-7167 and leave a voicemail. A staff member will respond in one business day.  

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What if I made hotel accommodations for my orientation sessions?

Please contact the hotel or booking agency directly to see if they are willing to accommodate you and issue a refund. Usually, this option is available until a certain number of hours before checking in. You may be able to transfer your reservation to August for move-in. We have not determined that date at this time. 

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What if my parents and guests want to do online orientation? 

Your parents and guests are welcome to enter the online orientation as a guest to review the same information you will be receiving. We will also be sending out monthly newsletters this summer with important transition information. We also encourage parents to participate in all of the Virtual Meetings and Programs

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Is the Facebook Live event still happening?

The Screaming Eagles Orientation Facebook Live event for March 16 has been postponed. Facebook Live events have been replaced with Virtual Meetings and Programs. Make sure to participate in these. 

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How does this impact my financial aid or paying my tuition bill?

Rescheduling your orientation does not impact your financial aid or tuition bill. If you have any questions, please contact their offices directly. Student Financial Assistance at 812-464-1767 or , or the Bursar's Office at 812-464-1842 or .

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I am scheduled for orientation this summer, do I need to reschedule? 

No. You will have Step 1: Virtual Advising and Registration on that summer orientation date. Your advising center will be in contact closer to that date with information about that appointment. You will not come to campus that day, nor will you need to be available for the entire time. In fact, your advising appointment may be a few days before or after that date. Watch your email for additional information about a week prior to your date. 

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What is the cost for orientation?

The cost for students to participate in an orientation program is included on your first tuition bill as the matriculation fee. This fee covers the cost of orientation, Welcome Week, and other new student programs. This is a one-time, non-refundable fee paid by all new students to the University who register for classes.

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For more information, contact us:

Student Development Programs
University of Southern Indiana
8600 University Blvd.
Evansville, IN 47712
800-350-7830
812-465-7167

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