University of Southern Indiana



How do I move messages to a folder in Eagles Mail?

Select a message by clicking on the message or select multiple messages by holding down the “Ctrl” key and selecting multiple messages.

Do one of two things:

  1. Drag the selected email(s) to the left to the folder in which you want to place the messages, or
  2. Click “Move” at the top of the page and select the desired folder from the dropdown, or select “Move to folder…” from the dropdown and then select the desired folder from the list that pops up.

How do I make new folders in Eagles Mail?

  1. In the Navigation Pane, on the bottom left, click Mail to view the list of all folders in your Inbox.
  2. Right-click the folder in which you want to create a new folder. For example, to create a subfolder in your Inbox, right-click Inbox. To create a new folder at the same level as your Inbox, right-click your name at the top of the folder list.
  3. Click Create New Folder.
  4. Type a name for your new folder.
  5. Press ENTER to save your changes.

Outlook Client

How do I search multiple folders?

In Outlook,
Click into the Search box,
Click Instant Search
Advanced Find

First tell Outlook WHERE you want to look – in the top right it shows the folder you currently have highlighted (I’m guessing Inbox). If you want to search beyond the Inbox – click the BROWSE button. You actually can scroll to the top and choose MAILBOX – your name. This will search your entire mailbox (including Calendar, Contacts, Deleted Items, Inbox…).

If you want to SEARCH SUBFOLDERS under the selected folder/mailbox – then check the box at the bottom. Click OK.

Next decide if you want to ONLY look in Mail items – or if you want to include Calendar-type items, Notes-type items… You make this change in the top left corner of the Advanced Find window. I typically choose ANY TYPE OF OUTLOOK ITEM.

At this point you can enter your search word/phrase in the “Search for words” box. If you KNOW the word(s) are in the Subject field – then let this default – or change to search the body of messages.

If you know the FROM/TO items – you can fill in these boxes to refine your search – otherwise leave blank.

This is typically all the functions "I" use for the Advanced search. You can check out the other tabs for a more detailed search. When the search is done – it should show you the results in a new window. This window should show you WHAT FOLDER the items are located in. Pay attention to this, it is important.

Questions or corrections to this page? Call Carol Schmitt x1987 or the Help Desk x1080

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