University of Southern Indiana

Problem Solving and Decision Making Certificate


Problem solving and decision making are critical skills for employees in today’s workplace. The rapid pace of changes has placed a greater emphasis on the need to approach problems quickly while considering alternative options before making a decision. This newly developed certificate program enables learners to increase the speed and quality of decisions made to solve problems their teams encounter in the workplace.

*This course addresses the following soft skills: problem solving, decision making, confidence, leadership, ability to obtain and process information, planning, organizing and prioritizing, interpersonal relationship skills.

*The list of competencies was compiled and adapted from surveys administered by,, Forbes and Business Daily News.

Instructor: Tammy Pickering
Date and Time: 4 Thursdays, April 19 - May 10; 6-9 p.m.
Location: USI @ Innovation Pointe, 318 Main Street, Evansville, Second floor
Registration Fee: $359
Course Number: CER504

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